Privacy policy

Last updated: October 23, 2025

Galtino Pty Ltd (trading as Be The GOAT)
Effective Date: 16 October 2025

1. Introduction

Galtino Pty Ltd (ABN 97 681 260 800), trading as Be The GOAT, (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using our website www.bethegoatofficial.com and www.bethegoatofficial.com.au, purchasing our products, or interacting with us, you agree to the terms of this Privacy Policy.

2. Who We Are

Business Name: Galtino Pty Ltd (trading as Be The GOAT)
Postal Address: PO Box 159, Hoxton Park, NSW, 2171
Email: info@bethegoatofficial.com

We operate an online store that provides hydration drinks and related products for youth athletes.

3. Personal Information We Collect

We collect personal information that is reasonably necessary for our business activities, including:

• Identity and contact information: name, email address, postal address, and phone number (if provided).

• Date of birth: for customer age verification and appropriate marketing purposes.
  Transaction information: order history, payment details (processed securely through Shopify, PayPal and AfterPay).

• Delivery details: shipping address and delivery instructions.
  Technical information: browser type, device details, IP address, and activity on our website (via cookies and analytics tools).

• Marketing preferences: communication preferences, email subscription details, and interactions with our marketing campaigns.

We do not intentionally collect personal information directly from children under 13 years of age without parental or guardian consent.

4. How We Collect Personal Information

We collect personal information in several ways, including:

• Directly from you when you make a purchase, subscribe to our mailing list, or contact us.

• Automatically when you visit our website, through cookies and analytics tools.
  From third parties such as Shopify (for payment processing and order management) and Klaviyo (for email marketing).

5. Why We Collect and Use Your Information

We collect and use your personal information for purposes including:

• Processing and fulfilling your product orders.

• Delivering products to your nominated address.

• Communicating with you about orders, products, promotions, or support requests.

• Managing subscriptions and marketing communications.

• Analysing website traffic, sales, and campaign performance.

• Complying with our legal obligations and resolving disputes.

We will not use your personal information for any other purpose without your consent unless authorised or required by law.

6. Disclosure of Personal Information

We may share your personal information with third parties only when necessary for our business operations, including:

• Service providers: such as Shopify (website hosting, payment processing) and Klaviyo (email marketing).

• Delivery partners: for shipping and logistics.

• Marketing and advertising partners: including Google, Facebook, and Instagram for campaign analytics and advertising.

• Regulatory authorities or law enforcement: when required by law.

We take reasonable steps to ensure that these third parties handle your personal information in accordance with the APPs.

7. Overseas Disclosure

At the time of this policy, our key service providers (Shopify and Klaviyo) are primarily based in Australia.
If in future we engage overseas service providers, we will take reasonable steps to ensure that your information is handled in a way that complies with Australian privacy laws.

8. Data Security and Storage

We take reasonable administrative, technical, and physical measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal data is stored securely within Shopify’s hosted environment and protected by access controls, encryption, and monitoring systems.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once no longer needed, it will be securely deleted or de-identified.

9. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete.
Requests can be made in writing to info@bethegoatofficial.com. We will respond within a reasonable timeframe.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and to help us analyse website traffic and usage.
Cookies may collect anonymous information such as browser type, pages visited, and time spent on site.

You can choose to disable cookies through your browser settings, but this may affect functionality.
A cookie notice appears on our website to inform visitors of our use of cookies and provide an opt-out option.

11. Marketing and Communications

We may send you marketing communications about our products, promotions, or news if you have provided consent.
You may opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

We do not sell, rent, or share your personal information with unrelated third parties for their marketing purposes.

12. Handling of Children’s Information

While our products are designed for youth athletes, our website and online shop are intended for use by parents, guardians, and adult customers.
We encourage parents to supervise online activities and purchases made for minors.

Where personal information (such as a child’s name or date of birth) is collected, it is used only to ensure suitability of the product and not for direct marketing to children.

13. How to Make a Complaint

If you believe that we have breached your privacy rights or the Australian Privacy Principles, you may contact us by email at info@bethegoatofficial.com.
We will investigate your complaint and respond within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at:

Website: www.oaic.gov.au
Phone: 1300 363 992
Mail: GPO Box 5218, Sydney NSW 2001

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updates will be published on our website with the revised “Effective Date” at the top. Your continued use of our website after updates constitutes acceptance of the revised policy.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
Email: info@bethegoatofficial.com

Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, understand how you use our site, and improve your experience.

Some cookies are essential for the site to function properly, while others are optional and help us analyse website usage or personalise marketing.

2. Types of Cookies We Use

 

3. Managing Cookies

When you first visit our site, a banner will appear asking for your cookie preferences.
You can choose to accept all cookies or manage your preferences.

You can also disable cookies through your browser settings. However, some site functions (like the shopping cart) may not work correctly if you disable essential cookies.

To learn more about controlling cookies, visit:

• https://www.allaboutcookies.org
  

• https://www.youronlinechoices.com.au
  

4. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our technology or legal obligations. Any updates will be published on this page with the revised “Effective Date.”

5. Contact

If you have any questions about our use of cookies, please contact us at:
Email: info@bethegoatofficial.com